What is eSIM? +
A digital SIM card built into your phone. Download carrier plans via QR code. Supported by iPhone XS+, Samsung S20+, Pixel 3+.
How do I check if my phone supports eSIM? +
iPhone: Settings → General → About → EID. Android: Settings → About → EID, or dial *#06#. 32-digit EID = eSIM confirmed.
Can I keep my home number? +
Yes. Keep home SIM for calls and texts, use eSIM for local data. This dual-SIM setup is the most popular traveler configuration.
Does eSIM work across all of Europe? +
Regional plans cover all 27 EU member states. EU Roam Like at Home ensures no extra charges. Many plans include Switzerland, Norway, and the UK.
Is eSIM secure? +
Yes. Profiles cryptographically bound to device EID. Cannot be cloned. eUICC achieves EAL4+ security certification.
No data after activation? +
Check: eSIM enabled, Data Roaming on, toggle Airplane Mode, manual network selection, restart device.
Will factory reset delete my eSIM? +
Yes. Save QR code screenshot before resetting. Check provider's reinstallation policy.
What data speeds can I expect? +
Most European eSIM plans provide 4G/LTE speeds (20-150 Mbps typical). 5G plans are available in major cities. Speed depends on network congestion and location.